A: Whether a booking is made online or over the phone, a confirmation would be sent to you via e-mail, which would include your reservation number and travel details.

A: No. You can use our service fully without the need to register. You just need to provide your details at the time of booking.

A: In case the vehicle you booked doesn't show up, we will offer you a full refund.

A: Yes. You can change the date of booking till 2 days before the booked date free of charge. After that, there will be a cancellation charge as per cancellation policy.

A: We accept all major credit and debit cards. We also accept Cash Cards and Net Banking.

A: Yes definitely! You need to mention the card holder details for the card payment but you can enter anyone's name for the car booking.

A: It is completely safe to use our site. We have partnered with EBS for the payment gateway. CCAvenue provides a 128-bit SSL encryption technology compliant solution which is certified by VeriSign. We don't store any card details.

A:Intercity car rental fares constitute of various components as below:

1. Per KM Rate: This is base rate which will be charged on every KM travelled. The rate varies with car models and operators.

2. Minimum KM charged per day: There is a minimum distance which will be charged for every day of usage. In case the actual travelled distance is higher, then extra KM will be charged. Generally the minimum distance charged per day is 300 KM. Please consider the following example for clarity: If you are using the vehicle for 2 days the minimum we will charge you for is 2*300=600 Km, in case your actual usage for the two days (combined) is less (say 450 Km) we will still charge you for 600 Km and in case your usage is higher than 600, we will charge you for your actual KM used.

3. Daily Driver allowances: For intercity travel customers need to pay driver allowances. The allowance amount varies with operator. Some operator might also have separate day and night allowances.

4. Toll, parking and state taxes: These will be charged on actual at the end of the journey. You need to settle this with the driver in return for the relevant receipts. You can always call us at our helpline in case of any discrepancy.

5. Definition of a day: Day is defined as 12 midnight to next day 12 midnight for all the calculation purposes.

A: Local car rental fares constitute of various components as below:

1. Base fare: This is base rate which will be charged. The base fares are generally available as 8 hour 80 KM packages.

2. Additional KM charges: In case the actual travel is more than the KM mentioned in the base package, additional amount per additional KM need to be paid.

3. additional hour charges: In case the actual hours are more than the usage hour mentioned in the base package, additional amount per additional hour need to paid.

4. Toll and parking charges: These will be charged on actual at the end of the journey. You need to settle this with the driver in return for the relevant receipts. You can always call us at our helpline in case of any discrepancy. /p>

A:  1) Local Kms - 8Hrs/80Kms (12-150)

2) Outstation - One day means Calendar day (From Midnight 12 to Midnight 12)

3) Local rental charges will be calculated on Hourly basis / Kms Run, The charges will be applicable for 8Hrs. / 80 Kms. And can be extended upto 12 Hrs. / 150 Kms. Under similar package. After which the trip becomes chargeable under different package.

A: You need to call our support department for details. +91 92261 92216. If you are cancelling the booking 2 days prior to the travel time then we will refund* booking amount.

A: In case the vehicle you booked doesn't show up, we will offer you a full refund.

A: We will send you the fare receipt by en email on your registered email id.